Frequently Asked Questions
Do you export internationally?
Yes. Desan Engineering supplies steam boilers, water tanks and pump systems to customers worldwide. We handle export packaging, shipping documents and customs paperwork for sea and land freight.
What information do you need for a quotation?
Please share the product type, required capacity, operating pressure or temperature, fuel type (for boilers), destination country and any site constraints. With these details we can prepare a clear technical and commercial offer.
Can products be customized for my project?
Yes. Capacities, materials, connections and control options can be adapted to your process. We design boilers, storage tanks and pump packages according to project specifications and local operating conditions.
Which documents are provided with shipment?
Each shipment includes technical drawings, user manuals, test reports and the commercial documents needed for customs clearance. Additional certificates can be arranged according to the destination market.
Do you support installation and after-sales service abroad?
We provide remote commissioning guidance and spare-parts support. On-site supervision can be arranged when needed. Our team stays available by phone, email and WhatsApp for technical questions after delivery.